SHMEL
How much revenue is sitting in your patient list?
Some of your best next patients already know your clinic. They came before. Then they stopped.
We’ll find them.
Send us a read-only export from your practice system. Within two business days we’ll show you how many patients are overdue, what that opportunity may be worth, and which 20 to look at first.
- $0
- No card
- No obligation
- You keep the file
- Patient 0013 weeks
- Patient 0024 months
- Patient 0036 weeks
- Patient 0047 months
- Patient 00511 months
- Patient 0062 weeks
- Patient 00718 months
Patients don’t always say goodbye.
They don’t cancel their relationship with your clinic. They just stop booking.
One month becomes three. Three becomes six. Eventually they’re buried somewhere in your patient list.
We turn the list into something your team can actually use.
Watch one example export become the audit. All numbers below are made up for the demonstration.
You send the raw export.
Whatever your practice system gives you. We’ll tell you which report to run.
| Patient | Last visit | Service |
|---|---|---|
| 001 | 3 weeks | Tox |
| 002 | 4 months | Filler |
| 003 | 6 weeks | Hygiene |
| 004 | 7 months | Tox |
| 005 | 11 months | Membership |
We work out who is actually overdue.
“Overdue” isn’t the same for every treatment. We compare each patient’s last visit against the recall window for that service.
If your clinic uses different windows, tell us and we’ll use yours.
Then we group them.
By how long it has been, and by what they came in for.
Then we estimate the opportunity.
Overdue patients multiplied by your own average ticket for that service.
We use your numbers, not an industry average.
683 names isn’t a to-do list.
You need to know who to start with. We sort by highest value and most overdue, and hand your front desk the first twenty.
- 1Patient 184High value · 7 months overdue
- 2Patient 441Repeat patient · 5 months overdue
- 3Patient 093High-value service · 9 months overdue
- 4Patient 217… and 16 more
Demonstration figures only. They are not results from a SHMEL customer and not a prediction for your clinic.
Two days later, this lands in your inbox.
One file, built from your own data, that your front desk can start working the morning it arrives.
A spreadsheet, not a dashboard you have to log into. Example contents shown.
“You want me to send you patient data?”
Yes — so here is exactly how it is handled.
We sign a Business Associate Agreement before protected patient data changes hands. Every time, without being asked.
You send the report we tell you to run. We do not connect to your practice system for the audit.
We analyse the file. We do not call, text or email a single one of your patients.
Deleted automatically thirty days after we deliver the audit unless you become a customer, and on request at any time.
Here’s the whole process.
That’s it. No implementation, no card, no contract.
Good. Everyone’s is.
Duplicate patients. Different spellings. An old software migration that lost visit history. We’ve seen it.
Don’t spend three days cleaning a spreadsheet first. Send what you have, and we’ll tell you if something stops us using it.
Why is this free?
Because it is the fastest way to show you what SHMEL can actually see in your data. We could tell you that dormant-patient reactivation matters. We would rather show you using your own numbers.
You keep the audit whether or not you become a customer. No card, no obligation.
Let’s see what’s hiding in your patient list.
A founder reads every request. No card, and no sales call required.
- $0
- No card
- You keep the file
We use this to run your audit and reply. We don’t sell your information or add you to a marketing drip. Privacy policy.
The questions people actually ask.
Is it really free?
Yes. No card and no obligation, and you keep the audit whether or not you ever buy anything.
Will you contact my patients?
No. The audit is analysis only. We do not call, text or email a single one of your patients.
Do you sign a BAA?
Yes, before any protected patient data is sent. Every time, without being asked.
What if my data is messy?
Send what you have. Duplicates, two spellings of one name, a migration that lost visit history — we will work with what exists and tell you if something stops us using it.
How long does it take?
Within two business days of receiving the export.
What happens to the file afterwards?
We delete it on request at any time, and automatically thirty days after we deliver the audit unless you become a customer. Retention detail is in the privacy policy.
Those patients are already in your system.
Let’s find the ones worth looking at again.
- $0
- 2 business days
- No card
- You keep the file