SHMELHow much revenue is sitting in your patient list?
Most clinics are carrying two to ten thousand patients who have quietly stopped coming. We will tell you exactly how many, what they are worth, and which twenty to call this week. It costs nothing and you keep the file whether or not you ever buy anything.
What you get back
A single file, built from your own data, that your front desk can start working on the morning it arrives.
How the number is calculated
We take each patient's last visit date, compare it against the recall window appropriate to their treatment (tox at roughly twelve weeks, hygiene at six months, and so on), and multiply the overdue population by your own average ticket for that service. No industry averages, no modelling. If you disagree with a recall window we will change it and re-run.
How you send us the data
Today this is deliberately manual. You send a read-only export from your practice management system — we will tell you exactly which report to run for your specific system — and we return the audit within two business days. We do not connect to your systems for the audit, and we do not contact a single one of your patients.
We execute a Business Associate Agreement first. Every time, without being asked, before you send anything. If your export contains protected health information, that agreement is what makes handling it lawful for both of us.
Request your audit
No card. No sales call required. A founder reads every one of these.
Questions people ask first
Is it actually free?
Yes, and there is no card and no obligation. We do it because it is the fastest honest way to show you what we can see in your data. You keep the file regardless.
Will you contact our patients?
No. The audit is analysis only. Nothing is sent to a single patient at any point, and we could not do so even if we wanted to — we never receive the ability to message them.
Do you sign a BAA first?
Yes, before you send anything. If your export contains protected health information, that agreement is what makes it lawful for us to handle it.
What if our data is messy?
It usually is. Duplicate records, patients under two spellings, a migration from old software that lost visit history. Tell us and we will work with what exists rather than asking you to clean it first.
What happens to our export afterwards?
We delete it on request at any time, and automatically thirty days after we deliver the audit unless you become a customer. Retention detail is in the privacy policy.