Why SHMEL

We built SHMEL because we needed it ourselves.

SHMEL didn’t start as an AI idea. It started with us running marketing for medical practices — Google Ads, Meta, SEO, social, email and everything in between.

After years of doing the work ourselves, we started asking one question.

Why are humans still doing so much of this by hand?

How SHMEL actually happened.

2021
2021

We started by doing the work ourselves.

We ran marketing for medical practices. Google Ads, Meta, SEO, social, email and more.

As we grew, something became obvious. A huge amount of the work repeated.

Our team Google Ads Meta Ads SEO Social Email Reports
Humans doing everything
2022–2024
2022–2024

We learned what actually works.

Campaign after campaign, the same patterns turned up. When to raise a budget. When to stop an ad. What really brings patients in, and what only looks good in a report.

So we wrote it all down. Not just what worked — what failed too.

Ad spendingCheck performanceKeep or pause
CampaignLeadsBooked patients
SEO gapContentRanking
Experience becomes process
2025
2025

Then we asked a simple question.

Why are humans still doing all of this by hand?

Our team spent hours checking campaigns, comparing numbers, writing reports and repeating the same steps. Meanwhile AI had got good enough to help.

So instead of asking AI random questions, we taught it how our team actually works.

Years of marketing
Written-down process
Into SHMEL
2026
2026

SHMEL was born.

We turned years of real marketing experience into AI that can actually do the work.

Not another dashboard telling you what happened. SHMEL helps run the marketing itself.

Analyse. Create. Optimise. Act.
Today
Today

We’re bringing it to clinics.

What started as a way to make our own team faster turned into something other clinics needed too.

SHMELone place
AdsSEOSocialEmailCompliance
You still approve what matters

AI does the work. Humans stay in control.

Some marketing decisions are obvious from the numbers. Others need judgement. SHMEL knows the difference.

SHMEL can handle
  • Watch campaigns day and night
  • Find money being wasted
  • Spot chances you would miss
  • Write new ads
  • Suggest budget changes
  • Check how things are performing
  • Build the reports
  • Find SEO gaps worth filling
You stay in control of
  • Big changes in strategy
  • Anything that makes a medical claim
  • Important brand decisions
  • Final approvals
  • Anything that needs a person to judge it

The AI moves fast. You stay in control.

You choose how much it runs on its own, job by job. On the supervised setting it drafts and you approve everything. On autopilot it only publishes work that clears all six compliance checks, and anything that fails comes back to you. Either way, every action is logged with a name and a timestamp.

Before asking clinics to trust SHMEL, we used it ourselves.

We built SHMEL for our own marketing team first. Then we ran it beside them on real medical accounts — real campaigns, real budgets, real patients. This was not a sandbox.

7years running clinic marketing
$2M+of ad spend managed by the team
6–11×ROAS measured during internal testing*
24/7human support, on every plan

* Historical internal-testing results, measured on Up Digital’s own client accounts while SHMEL ran alongside the team. Past performance does not guarantee future results. Your result depends on your market, services, margins, budget and competition.

There are still real people behind SHMEL.

SHMEL isn’t software you buy and then work out alone. Our team is still here when you need strategy, support or a second opinion.

You get the speed of AI without losing the people who built it.

Maria Gorn Jane Mokrinskaia Lisa Medviedieva Kair Akhmettayev

Clinic marketing shouldn’t look like this.

Before SHMEL
AgencyGoogle Ads specialistMeta Ads specialist SEO toolSocial media managerEmail platform Analytics dashboardReportsCompliance checks Multiple loginsMultiple conversations
SHMEL One AI CMO for your whole marketing operation — with your team still deciding what goes out.

We built SHMEL because we needed it ourselves.

What started as a way to make our own marketing team faster became something we realised other clinics needed too. Now we’re bringing it to them.

Your marketing shouldn’t need ten tools and five people just to move forward.