Product demo. Every number on this page is illustrative. Nothing here is a real clinic’s data. ← shmel.ai

Today

Tuesday, 8 September
61booked patients last month
$74cost per booked patient, down 19%
$2,140wasted spend caught this month
3held for a human

Overnight in Teams#marketing

Shmel APP 06:00

Overnight: Google spend drifted onto three new search terms that have never booked. I paused them and moved $180 to the tox campaign, which is inside the limit you set.

Shmel APP 08:00

Weekly report posted. 61 booked last month at $74 each. The service page rewrite is live and already ranking fourth, up from eighth.

CO
Camila Ortega 08:12

@Shmel hold the Meta promo until I read it.

Shmel APP 08:12

Held. It also failed one of six checks on its own: the outcome claim needs a disclaimer before it can publish.

Waiting on you3 items

Nothing in this list has published. Shmel holds anything that fails a check, and anything you told it to hold.

$14,200budget for September
31open provider hours to fill
$74target cost per booked patient
48–60bookings this plan should return

Where the budget goes

Toxhighest margin, books at $74
$8,804
Laserfills midweek chairs that sit empty
$3,408
Brand and reviewsslow, compounding, never cut first
$1,988

Filler is not funded this month. It costs $91 a booking against $74 for tox on a lower margin, so it is the wrong thing to pay to sell. That is a recommendation, not a decision — you can put it back.

What Shmel is proposing

Midweek offer, capped40 slots
Stop funding fillerfrees $1,840
New service page2 of 5 missing
Review responses2 outstanding

Built from your margins by service, the open time in the calendar and what each campaign has actually cost per booking over ninety days.

$14,200spend this month
192booked patients
$74cost per booked patient
−19%versus last month

Spend by channel

Google Adssearch, exact match only
$7,840
Meta Adsretargeting and lookalikes
$4,860
Business Profilelocal pack and posts
$1,500

What Shmel changed this weekevery change is logged

ChangeWhyEffect
23 negative keywords addedGoogle Ads · Mon 06:04 spend drifting onto terms that never book$2,140 reclaimed
Tox campaign budget +$600Google Ads · Tue 06:00 lowest cost per booked patient of the five14 more bookings
Filler campaign pausedMeta Ads · Wed 09:12 $91 a booking on a lower-margin service$1,840 freed
Two ad variants writtenheld for review nothing to test the current copy againstawaiting approval
4thfor “lip filler near me”, was 8th
3 of 5services with a real page
12bookings from AI search this month
2claims removed as undefendable

Service pages

PagePositionState
Botox & toxrewritten 2 Sep, claims cited4Live
Lip fillerrewritten 2 Sep6Live
Laser resurfacingdrafted, waiting on youDraft
Microneedlingno page existsMissing
Skin consultsno page existsMissing

Google Business Profile

Hoursupdated 2 Sep
Services listed5 of 5
Photos6 added this month
Postsweekly, scheduled
Before-and-after images1 held, consent missing

Rankings move over weeks, not days. Anything on this page that claims a result is measured against the position it held before the rewrite.

3posts drafted for next week
2versions of each, to test
1review answered today
1review needs a person

Next week

Tue · Tox aftercare, in plain language
Instagram and Facebook · 2 versions
Draft
Thu · Meet the new injector
Instagram · bio and credentials checked
Draft
Sat · Midweek availability
Instagram, Facebook, Business Profile
Draft

Nothing posts on its own. Approve the week and Shmel schedules it; edit any draft and it learns the correction.

Reviews

“Wonderful experience with Dr Reyes”
Answered 09:40 · no clinical detail, no PHI
Answered
“Swelling lasted far longer than I was told”
Sent to you. A clinical complaint is not mine to answer.
For a human

Shmel answers what is safe to answer and escalates anything clinical, anything about an outcome, and anything that reads like a complaint.

41cleared this week
3held for a human
1,208in the record this month
6rule sets checked on every asset

Queueeverything outbound, before it publishes

Meta Ads

Botox promo — Meta

Outcome claim needs a disclaimer.

Every change is written to the record with the reviewer and a timestamp. Approving here is what makes it publish; Shmel cannot do this step for you.

1,208assets in the record this month
27claims rewritten before publish
0published while failing a check
7 yrsretention, exportable any time

The compliance recordwhat a board or a carrier would ask to see

AssetChecked againstOutcomeSigned off
Botox promo — Meta8 Sep 10:34FTC substantiation Claim rewritten, disclaimer addedC. Ortega
Before-and-after gallery8 Sep 09:02Consent, state board Held: consent on file for 4 of 6 images
Tox aftercare post7 Sep 16:20FDA, platform policy Passed, publishedC. Ortega
Service page — lip filler2 Sep 11:15FTC, state board Two claims removed, cited source addedDr E. Reyes
Weekly newsletter1 Sep 08:00HIPAA, TCPA Passed, opt-out verifiedC. Ortega

Kept by you, not by us: the record exports in full whenever you ask, and it survives you leaving.

Where Shmel answers

Teamsbot, cards and tab
Slacksame agent, if you use it
Emailreports and digests

Teams is where it lives: the briefing, the approvals and this console as a tab, so nobody at the clinic learns a second tool.

Clinic

Sets which state board advertising rules Shmel applies.

What it may do without asking

The third one is off by default and most clinics leave it off. Publishing is the step a human signs.

Connections

Google Ads
OAuth · write access granted 12 Aug
Connected
Meta Ads
OAuth · write access granted 12 Aug
Connected
Google Business Profile
OAuth · token renews in 41 days
Connected
Website
WordPress · publishes to a draft, never live
Connected
Instagram
needs a re-authorisation from an admin
Action needed

Do-not-say list

Checked on every asset, alongside the six regulator rule sets. Add anything your medical director objects to.
Plan
$999 / month

One location, everyone at the clinic, all five marketing jobs and the compliance review. No setup fee, no per-seat charge, no annual contract.

StrategyAdsSEOOrganic socialCompliance

Your ad budget stays in your own Google and Meta accounts, and we never mark it up.